Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (“Customer,” “you”) and Get Pool Growth (“Get Pool Growth,” “we,” “us”) governing your use of our website, dashboard, embeddable quote widget, AI features, email and SMS automation, and related services (the “Services”). By creating an account or using the Services, you accept these Terms.

You must provide accurate registration information, keep your credentials secure, and be responsible for all activity that occurs under your account. You must be authorized to act on behalf of any business you register.

• The Services are offered on a paid subscription basis. Plans, prices, and features are listed on our pricing page and may change with notice.
• New workspaces may include a free trial. Subscribing during a trial does not forfeit the remaining trial: any remaining trial days are honored before the first charge.
• Subscriptions renew automatically each billing period until canceled. Fees are charged in advance and are non-refundable except where required by law.
• Payments are processed by Stripe under their terms. Applicable taxes may be added at checkout.
• If a payment fails, we may attempt to retry it and may suspend access if the failure is not resolved.

You may upgrade, downgrade, or cancel your subscription at any time from the billing settings in the dashboard or through the Stripe customer billing portal. Upgrades are prorated immediately. Cancellations take effect at the end of the current paid billing period; you keep access until then and are not charged again. Account deletion will also schedule any active subscription to cancel at the end of the current period.

You retain ownership of the data you and your prospects submit to the Services (“Customer Data”), including leads, quotes, activities, templates, and configuration. You grant Get Pool Growth a worldwide, non-exclusive license to host, process, and transmit Customer Data solely to provide and improve the Services.

You are responsible for having a lawful basis and any required consents to collect, store, and contact your leads, including under CAN-SPAM, TCPA, GDPR, and any other applicable law.

You agree not to:

• Send unsolicited spam, illegal, deceptive, harassing, or harmful messages through the platform.
• Upload leads or contacts who have not consented to be contacted as required by law.
• Use the Services to violate any law or third-party right.
• Reverse engineer, resell, or sublicense the Services, except as expressly permitted.
• Interfere with, overload, or attempt to gain unauthorized access to the Services.
• Use AI features to generate misleading, fraudulent, or impersonating content.

AI features (such as AI phone answering, AI chat, and quote suggestions) generate responses automatically based on your configuration and incoming content. Output may be inaccurate or incomplete. You are responsible for reviewing AI output before relying on it for binding business decisions.

The Services integrate with third-party providers (such as Stripe, email and SMS providers, and AI providers). Your use of those services is governed by their terms, and we are not responsible for their availability or actions.

We will protect Customer Data using reasonable administrative, technical, and physical safeguards. You are responsible for maintaining the security of your account credentials and for the activity of your team members.

The Services, including our software, content, branding, and documentation, are owned by Get Pool Growth and our licensors and are protected by intellectual property laws. Nothing in these Terms transfers ownership of the Services to you.

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation, specific business results, or that AI output will be accurate.

To the maximum extent permitted by law, Get Pool Growth and its suppliers are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Services. Our total liability for any claim is limited to the amounts you paid us for the Services in the twelve (12) months before the event giving rise to the claim.

You agree to defend and indemnify Get Pool Growth against claims arising out of your Customer Data, your use of the Services in violation of these Terms or applicable law, or your contact with your leads.

You may stop using the Services at any time by canceling your subscription and deleting your account. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Services in a way that creates risk for us or others. On termination, your right to use the Services ends; sections that by their nature should survive will survive.

We may update these Terms from time to time. Material changes will be communicated by email or in the dashboard. Continued use of the Services after changes take effect constitutes acceptance.

These Terms are governed by the laws of the state of our principal place of business, excluding its conflict-of-laws rules. The parties agree to the exclusive jurisdiction of the courts located there for any dispute that is not subject to arbitration.

Questions about these Terms? Contact us at legal@getpoolgrowth.com or through our contact page.